Frequently Asked Questions

Everything you need to know about shopping with Chalkys.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we will do our best to accommodate changes. Please contact our support team within 1 hour of placement for any modifications.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a link to your tracking information. You can also track your order directly through your account dashboard.